Secure and Capable

Privacy Policy

Privacy statement of MEYER-HOSEN AG

Thank you for your interest in our website. The protection of your privacy is very important to us. This is why we are fulfilling the transparency obligations we have to you as provided for in Article 12 GDPR (EU General Data Protection Regulation) and are informing you about how we handle our personal data by sending you this data privacy statement.

I. Controller within the meaning of data protection

1. Data processing controller

The controller in accordance with Article 4(7) of the General Data Protection Regulation (GDPR), other national data protection laws of the Member States and other legal data protection provisions is:

MEYER-HOSEN Aktiengesellschaft
Hauptstraße 30
51580 Reichshof-Denklingen
Germany

Telephone: +61 2 9693 5800
Fax: +61 2 9693 5700
[email protected]
www.meyer-trousers.com.au

 

II. Operation of the website and creation of log files

1. Description and scope of data processing

Every time our website is visited, our system automatically records data and information from the system of the requesting computer.

The following data is collected in this way:

(1) Information on the browser type and version used

(2) The user’s operating system

(3) The user’s IP address

(4) The date and time of access

The data is also stored in our system’s log files. This data is not stored together with the user’s other personal data.

2. Purpose and legal basis of the data processing

It is necessary for the system to store the IP address temporarily to enable the website to be sent to the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session.

Storage in log files is carried out to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes is not carried out in this context.

3. Period of storage and erasure

The data will be erased as soon as it is no longer required to achieve the purpose of its collection. When data is collected to operate a website, this is the case when the relevant session ends.

When data is stored in log files, this is the case after six months at the latest. Extended storage is possible. In this case, users’ IP addresses will be erased or distorted so that assignment to the requesting client is no longer possible.

4. Right to object and right to rectification

Recording data to operate the website and storing the data in log files is essential for running the website. Therefore, the user does not have any right to object.

 

III. Online shop

1. Description and scope of data processing

To conclude a contract for an order in the online shop, you must, as the user, provide your personal data. Mandatory details required to process contracts are marked specifically, other details are optional.

We process the following personal data for your order:

(1) Name

(2) Address (invoicing and shipping)

(3) E-mail address

(4) Company

(5) Title

(6) Telephone number, fax number

We will share your personal data only with service providers employed in the execution of your order. These are limited to

Distributor
Australia Post
Phone: +61 3 8847 9045

Web Support
SIRUP GmbH
Brunnenstraße 181
10119 Berlin, Germany

To prevent unauthorised access of your personal data by third parties, the order process is sent over the Internet using SSL encryption. You can recognise connections that are encrypted in this manner from the prefix https://” in the address bar of your browser.

Credit card details are not saved, rather they are processed directly by our payment service provider. You should always treat your login details confidentially and close browser windows when you have finished communicating with us, especially if you share the computer with others.

The following personal data is sent to our payment service provider for your order:

(1) Name

(2) Address

(3) E-mail address

(4) Title

(5) Telephone number

(6) Buyer ID

(7) Transaction ID

Details of the payment method (credit and debit card, Paypal, SOFORT transfer) are not processed by us, rather they are recorded by the payment service provider via an interface (iFrame).

2. Purpose and legal basis of the data processing

MEYER-HOSEN AG processes your data for the processing of your order and any future warranty procedures.
You can also opt to create a customer account through which MEYER-HOSEN AG can save your data for future purchases.

3. Period of storage and erasure

The data will be erased as soon as it is no longer required to achieve the purpose of its collection.
Due to requirements under commercial and tax law, MEYER-HOSEN AG undertakes to store your address, payment and order data for a period of ten years. However, after two years we restrict processing, i.e. your data will only be used to comply with legal obligations.

 

IV. Registration

1. Description and scope of data processing

On our website we give users the option to register by providing personal data. When doing so, the data is entered into an entry form, transferred to us and stored. The following data is collected as part of the registration process:

(1) Name

(2) Address (invoicing and shipping)

(3) E-mail address

(4) Company

(5) Title

(6) Telephone number, fax number

We will share your personal data only with service providers employed in the execution of your order. These are limited to

Web Support
SIRUP GmbH
Brunnenstraße 181
10119 Berlin, Germany

The following data is also stored at the time of registration:

(1) The user’s IP address

(2) The date and time of registration

2. Purpose and legal basis of the data processing

MEYER-HOSEN AG processes your data for the processing of your order and any future warranty procedures.

3. Period of storage and erasure

The data will be erased as soon as it is no longer required to achieve the purpose of its collection.

This is the case to fulfil a contract or perform precontractual measures during the registration process, if the data is no longer required to perform the contract. After conclusion of the contract, it may be necessary to store the contractual partner’s personal data to fulfil contractual or legal obligations.

MEYER-HOSEN AG reserves the right to irrevocably delete your user account and data without giving a reason in the event of misuse.

4. Right to object and right to rectification

As a user, you have the option to cancel the registration and to object to the processing of your personal data. You can modify the stored data we have about you.

If the data is required to fulfil a contract or to perform precontractual measures, advance deletion of the data is possible insofar as there are no contractual or legal obligations for deletion that contradict this.

V. Newsletter

1. Description and scope of data processing

On our website there is the option to subscribe to a free newsletter. When signing up for the newsletter, data from the entry form is transferred to us.

(1) E-mail address

(2) First name and surname (only for newsletter registration during an order or from the user dashboard)

In addition, the following data is collected on registration:

(1) The date and time of registration

Your consent for processing the data will be obtained during the registration process and you will be referred to this data protection statement.

If you purchase goods or services on our website and thereby enter your e-mail address, we can then subsequently use this to send a newsletter. In such cases, only direct advertising for our own similar goods or services will be sent via the newsletter.

No data is disclosed to third parties in connection with data processing for the sending of newsletters. This data shall only be used to send the newsletter.

2. Purpose and legal basis of the data processing

Collection of the user’s e-mail address is used to send the newsletter.

3. Period of storage and erasure

The data will be erased as soon as it is no longer required to achieve the purpose of its collection. The user’s e-mail address shall be stored as long as the newsletter subscription is active.

4. Right to Revocation

As a user you have a right to object at any time to the use of your personal data for sending the newsletter. Every newsletter contains a corresponding link to click to exercise our right to object.

VI. Customer ratings

1. Description and scope of data processing

You have the option to rate your own performance on our website. To do this, if you have given your consent we will send your e-mail address to the customer rating system that we use.

Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark and the rating collected, as well as to offer Trusted Shops products for buyers.

The contact details for the rating service provider are:

Trusted Shops GmbH
Subbelrather Str. 15 c
50823 Cologne
Tel. 0221 77 53 65
www.trustedshops.de

2. Purpose and legal basis of the data processing

The customer ratings serve as a trust-building measure and confirm the service quality.

3. Period of storage and erasure

The server log files are deleted automatically no later than six months after the end of your visit.

In addition, the personal data processed for the purpose stated above is deleted insofar as this is no longer required.

4. Right to object and right to rectification

As a user you have the option at any time to withdraw your consent to transfer the personal with effect for the future. Send any queries in this regard to [email protected].

 

VII. Contact form

1. Description and scope of data processing

On our website there is a contact form that can be used to contact us electronically. If a user chooses this option, the data entered into the entry form will be transmitted to us and stored. This data is:

(1) Name

(2) E-mail address

(3) Telephone number

The following data is also stored at the time of sending the message:

(1) Date and time of contact

Alternatively, you have the option to contact us via the e-mail address [email protected]. In this case, the user’s personal data transmitted with the e-mail will be stored.

We will not distribute the data to third parties in this context. The data is solely used to process the conversation.

2. Purpose and legal basis of the data processing

We only process the personal data entered in the contact form to facilitate contact. This is also the necessary legitimate interest in processing the data.

The other personal data processed during submission is used to prevent misuse of the contact form and ensure the security of our IT systems.

3. Right to object and right to rectification

As a user, you have the option at any time to withdraw your consent to the processing of personal data in accordance with Article 7(3) GDPR with effect for the future. If the user contacts us by e-mail, they may object to the storage of their personal data at any time. Send any queries in both cases to [email protected]. The conversation cannot be continued in such a case.

In this case, all personal data stored during contact will be erased.

 

VIII. Use of session cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files which are saved in the user’s web browser or by the user’s web browser on their computer system. When a user visits a website, a cookie may be saved on their operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is visited.

When visiting our website, users are informed of the use of cookies. Reference is also made to this data protection notice in this regard.

We use cookies to make our website more user-friendly. Some elements of our website require the accessing browser to be identified even after changing pages.

The following data is stored using cookies:

(1) Shopping basket information

(2) Accessed product pages

(3) Wish list

(4) Checkout data for guest orders

2. Purpose and legal basis of the data processing

The purpose of using the cookies that are required for technical matters is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change.

Cookies are required for the following applications:

(1) Displaying the shopping basket

(2) Displaying the product pages accessed

(3) Displaying the wish list

(4) Displaying checkout data for guest orders

The user data collected by cookies that are required for technical matters is not used to generate user profiles.

The legal basis for the processing of personal data using technically necessary cookies is Article 6(1)(f) GDPR.

3. Length of storage, erasure and right of objection and deletion

Cookies are stored on the user’s computer and transmitted from it to our website. You, as the user, therefore have full control over the use of cookies. You can disable or restrict the transmission of cookies by adjusting the settings in your web browser. Cookies which have already been saved may be deleted at any time. This can also be done automatically. If you disable cookies for our website, it may no longer be possible to fully use all the website’s functions.

 

IX. Google Analytics (tracking cookies)

1. Description and scope of data processing

This website uses anonymised Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses “cookies”—text files stored on your device to enable use of the website to be analysed. The information collected by cookies is usually sent to a Google server in the USA and stored there.

By anonymising your IP address, it is truncated within the Member States of the EU and the European Economic Area. This truncation removes the personal reference to your IP address.

Based on a contract data processing agreement between MEYER-HOSEN AG and Google Inc., Google evaluates website use and website activity based on the information collected and provides other services associated with Internet use. The IP address sent by your browser is not combined with the Google data.

You have the option to prevent cookies being stored on your device by choosing the relevant settings in your browser. By applying this type of settings, however, not all functions of this website can be used in their entirety.

You can find further information on the terms and conditions of use and data protection for Google Analytics at www.google.com/analytics/terms/ and at www.google.com/policies/.

2. Purpose and legal basis of the data processing

MEYER-HOSEN AG uses Google Analytics to analyse and regularly improve use of the website. The statistics obtained from this allow us to optimise our content and to make it more interesting for you.

Our legitimate interest in the use of Google Analytics is in improving our services to users. The legal basis for processing your personal data is thus Article 6(1)(f) GDPR.

3. Period of storage and erasure

Due to the anonymisation of IP addresses, the data collected with a personal reference is deleted immediately.

Data at user and event level, which is linked with cookies, user IDs and advert ID, are subject to a standard storage period of 26 months.

4. Right to object and right to rectification

You can prevent the collection of data generated by the cookies and on your use of the website (including your IP address) by Google as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link.

 

X. Google Maps

On our website we use the Google Maps service from “Google” (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this service, we are able to display interactive maps for you directly on the website and allow you to use the map feature conveniently.

When you visit our website, Google receives the information corresponding to the subpages that you have accessed on our website. This occurs regardless of whether or not you are logged in to a Google user account. If you are logged in with Google your data will be associated directly with your account. If you do not want your data to be associated with your Google profile, you will need to log out before clicking on the Google Maps button. Google stores your data as user profiles and uses them for advertising and market research purposes and/or for any necessary changes to the design of its website. This type of analysis is carried out in particular to provide personalised advertising and to inform other users on social networks about your activity on our website (even for users who are not logged in).

The legal basis for processing your personal data is the balancing of interests, in accordance with Article 6(1)(f) GDPR. Our legitimate interest arises from identifying the opportunity to offer users convenient use of the map feature to find a suitable dealer close to where they are.

For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider’s privacy policy. You will also find further information about your rights and about how to adjust your settings to protect your privacy.

This is currently available via the following link:www.google.de/intl/de/policies/privacy.

Google also processes your personal data in the US and is subject to the EU-US Privacy Shield, which can be viewed via the following link:

www.privacyshield.gov/EU-US-Framework.

You have the right to object to creation of these user profiles; in order to exercise your right you will need to contact Google.

 

XI. Google AdWords

Our website uses the online advertising program “Google AdWords”. This analytics service is a product developed by Google Inc. (“Google”) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

We use both the Conversion Tracking tool and the Remarketing tool.

We use the Conversion Tracking tool to provide users of our website with advertisements that may interest them while they are on other websites. A cookie will be placed on your computer as soon as you click on an advertisement displayed by Google. This cookie will only be temporarily placed on your computer and will not contain any personal data, so you will not be able to be identified personally. The cookie tells us that you have clicked on an advertisement and what activity you performed on the website to which you were redirected.

The legal basis for processing this data is Article 6(1)(f) GDPR. Our legitimate interest in the use of this service arises from the displaying of targeted advertising and the analysis of the effectiveness of this advertising.

You can prevent cookies from being installed by selecting the appropriate settings in your browser. This may mean, however, that you are not able to use all of the features on the website fully.

You can also disable personalised advertising in Google’s advertising settings. You will find instructions via the following link: www.support.google.com/ads/answer/2662922?hl=de .

You can also find out how to disable third-party cookies by visiting the Network Advertising Initiative opt-out page at www.networkadvertising.org/choices/ and using the opt-out information provided there.

Further information about the processing of your personal data and Google’s privacy policy can be found at:www.google.de/policies/privacy/ .

The Remarketing tool allows us to provide our users with advertising that may be of interest to them on other websites. To do this, we analyse users’ interactions on our website, which provides information about their interests. The cookie stores a piece of code in the browsers of users who visit other Google services or websites on the Google network. This code identifies the web browser on a particular computer, but does not allow identification of an individual person.

The legal basis for processing this data is Article 6(1)(f) GDPR. Our legitimate interest in the use of this service arises from the displaying of targeted advertising.

You can disable Google cookies by following the link below and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin.

Further information about the processing of your personal data and Google’s privacy policy can be found via the following link: www.google.com/privacy/ads/

 

XII. Social media plug-ins - Facebook Pixel

1. Description and scope of data processing

This website uses the remarketing function of the “Visitor actions pixel” of Facebook Inc. To do this, we use the two-click solution. This means that when visiting our website no personal data is initially forwarded to the plug-in provider. Only consent to this plug-in provider authorises the forwarding of data. (Opt-in process). You can recognise the plug-in provider by the mark in the box above the first letter of their name. This allows you to communicate directly with the plug-in provider. Only if you click the selected field and thereby enable it, does the plug-in provider does receive the information that you have accessed the relevant website of our online presence. By enabling the plug-in, personal data is sent by you to the respective plug-in provider and stored there.

Data is forwarded irrespective of whether or not you have an account with the plug-in provider and are logged in there. When you are logged in to the plug-in provider, your data we have collected is assigned directly to your account with the plug-in provider. If you select the enabled button and, for example, link the page, the plug-in provider also stores this information in your user account and shares this publicly with your contacts. We recommend logging out regularly after using a social network, particularly before enabling the button, as in this way you can avoid an assignment to your profile with the plug-in provider.

2. Purpose and legal basis of the data processing

Via the plug-in, we offer you the option to interact with social networks and other users so that we can improve our content and make it more interesting for you as a user.

The plug-in provider stores the data collected for the following purposes:

(1) Advertising

(2) Market research

(3) Needs-based design of the website

This type of evaluation occurs, in particular (even for users that are not logged in), to display needs-based advertising and to inform other users of the social network about your activities on our website.

Our legitimate interest is in evaluating the effectiveness of Facebook adverts for statistical and market research purposes and thus in optimising future advertising measures.

3. Period of storage and erasure

We do not store your data sent via the Facebook plug-in.

4. Right to object and right to rectification

As a user you have the right at any time to object to the creation of user profiles in accordance with Article 21(1) GDPR. You must contact the plug-in provider if you wish to exercise this right.

To safeguard your right of withdrawal, you also have the right at any time to withdraw your consent to the use of social plug-ins in accordance with Article 7(3) GDPR via the following link:

www.facebook.com/settings

 

XIII. Rights of data subjects

If your personal data is processed, you are the data subject in accordance with the GDPR and you have the following rights vis-à-vis the controller:

1. The right to information

In accordance with Article 15 GDPR, as a data subject within the meaning of GDPR you have the right of access vis-à-vis the controller to the respective personal data, the right to rectification in accordance with Article 16 GDPR, the right to erasure in accordance with Article 17 GDPR, the right to restriction of processing in accordance with Article 18 GDPR, the right to object to processing in accordance with Article 21 GDPR and the right to data portability in accordance with Article 20 GDPR. The limitations according to Sections 34 and 35 BDSG (new version) apply to the right of access and the right to erasure.

You have a right of access for the purposes of processing, the categories of processed personal data, the categories of recipients of your personal data, and complaints to a supervisory authority in accordance with Article 77(1) GDPR.

You also have the right to request information on whether personal data concerning you will be transferred to a third country or to an international organisation. In this regard, you can request information on the appropriate safeguards in accordance with Article 46 GDPR related to transfer.

To safeguard your right to information, please write, identifying yourself clearly, to:

MEYER-HOSEN AG
Hauptstraße 30
51580 Reichshof-Denklingen
E-mail: [email protected]
Fax: +61 2 9693 5800

2. Limitation of the right to erasure

The right to erasure is not granted in accordance with Article 17(3) GDPR if the processing is necessary

(1) to exercise the right of freedom of expression and information;

(2) to fulfil a legal obligation which requires processing in accordance with the law of the Union or the Member States to which the controller is subject to or to perform a task that is carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons in the public interest in the area of public health;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR, if the right provided in (a) is likely to render impossible or seriously impair the achievement of the objectives of this processing, or

(5) to establish, exercise or defend legal claims.

3. Right to information

If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged in accordance with Article 19 GDPR to inform all recipients to whom the personal data concerning you was disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or would involve a disproportionate effort.

You have the right vis-à-vis the controller to information on these recipients.

 

XV. Minors

Minors must not transmit any personal data to us without the consent of their legal guardians. As part of our online presence, we do not process any knowingly acquired personal data of minors.

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